If your website hosting provider provides live chat support, you can speak to an agent in real-time and find out helpful info or get an issue resolved timely. The advantage of using chat as an alternative to calling to talk with a live person is that you need only a computer with Internet access, so that you will not pay any rates in the event that you are in another country or state. In addition, it is a lot easier to copy and paste data for example domains, usernames or error messages i.e. details that are sometimes difficult to give to the other party on the phone. The real-time chat is also a much quicker approach to contact your web hosting supplier's support crew as compared to using a ticketing system. What's more, when some trouble requires a little more time to be resolved, you can do something different while you wait for assistance on the live chat, so that you won't lose time - something that is not possible if you are on the phone.

Live Chat Support in Shared Web Hosting

We provide a live chat assistance service for all shared web hosting that we offer and we're able to assist you with almost everything live. In case you do not have an account with us yet, we can give you more info about the plans so as to help you to pick the most appropriate package. If you are a current customer, we are able to assist you with any general or billing issue plus with numerous common technical problems, such as an email address installation in a desktop email client. In case you are unable to call us for whatever reason or you are in some country where we do not have a local phone number, our live chat is the best choice to contact us. Of course, some issues require additional time to examine and test, which means that you will need to open a support ticket to our technicians, however, we are able to save you time and assist you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we provide is available every day, even on weekends and holidays. It's one of the best ways to learn more details about our Linux semi-dedicated servers if you don't have an account yet or to get some problem resolved if you are a customer and our customer support agents will help you instantly regardless of the time of the day you join the chat. If you're unsure which package is better for your sites, if you need a piece of advice whether you should order a specific upgrade and how to order it or in case you have troubles setting up an e-mail account on your computer system, you'll be able to contact us and we'll provide you with the needed information very quickly. The live chat is accessible even after our phone lines are off for the day, which means that if you have an account with us, you can be sure that you will always find prompt assistance with any question or trouble that shows up.