One of the usual reasons to get a hosting server of your own is the fact that you'll have full control over the software environment and you can install anything you wish. This will enable you to run programs that need specific software to be present on the hosting server, which isn't possible with a shared Internet hosting server where you'll be able to install software only within the account, but not on a root level. If you are not very experienced with this kind of matters, nevertheless, you could encounter issues as managing a hosting server of your own is different from managing a regular shared hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, so our administrators can easily deal with a variety of tasks which should be performed or can resolve many problems that you might experience.

Installation and Troubleshooting in VPS Servers

You could add the upgrade with a few clicks whenever you require it and irrespective of the VPS servers plan which you have picked. This could be done either during the order process in case you think that you'll need help from the very beginning or later from the VPS billing CP if you have problems with any program on the web server. Our experienced admins can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you can use it at any time. The majority of tasks take less than that, hence the remaining time shall be available for the future and you shall be able to see it inside the billing CP at any time. You are able to use the upgrade as a separate service or on top of the 30 minutes of custom work that are a part of our Managed Services upgrade.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the dedicated servers we offer at any time that you need it. If you need some custom work from our admins just after your web server is prepared, you could get the upgrade during the hosting server signup procedure, or when you need something to be done later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our administrators on your server, so in the event that you encounter any difficulties to install a third-party software or some application gives errors and doesn't work the way it is supposed to, our specialists shall help you in a very timely manner. If a task takes less than 1 hour, the rest of the time shall be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal if you do not have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.