A lot of users who begin using their very first web hosting account, or change companies, often have inquiries regarding how particular tasks are executed or run into problems when setting up various things like emails, site settings, etc. That’s why, many hosting providers have compiled documentation with frequently asked questions and problems in order to help their customers receive information swiftly and easily. Consequently, the support team members can dedicate more time to actual issues that given clients may be experiencing, since the solution for the minor things will be available online and customers will be able to easily handle them without getting in touch with the customer support team. Having comprehensive documentation is critical, particularly for new customers without any prior experience, since the hosting service involves heaps of functions and lots of individuals can become bewildered about what to do. A good information repository can both help you carry out the operations that you need and get to know how the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages include a detailed knowledge base where you can find info about all the challenges that you could possibly confront and their resolutions. You can find out how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are accurate, but you are not able to send emails, for example. We have tried our very best to be as exhaustive as possible and to encompass all possible options so as to help you save time and efforts and to provide you with different solutions for every problem. The knowledge base contains informative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every section of the Control Panel, whilst if you wish to check the full list of articles, you should visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated servers, will permit you to access the in-depth online help documentation that we have prepared for you. The articles feature general information about our web hosting services, instructive guides about the various features that you can access, along with troubleshooting instructions that can help you resolve common issues that you might encounter. The topics that we have included encompass pretty much everything, from uncomplicated things such as how to host a brand new domain in the account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a specific Control Panel section will always be available on the right-hand side of the page that you are on, whilst the full article archive can be accessed through the all-inclusive Help section.